Privacy policy
This Privacy Policy describes how Zenvy collects, uses, and protects your personal information when you visit or make a purchase from our store.
Information We Collect
When you use our website, we may collect the following information:
• Full name
• Phone number
• Email address
• Shipping address
• Order and purchase details
This information is collected when you place an order, contact us, or interact with our website.
How We Use Your Information
We use your information to:
• Process and deliver your orders
• Provide customer support
• Communicate with you about your order status
• Improve our website and services
• Prevent fraud and ensure secure transactions
Cookies
We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings at any time.
Third-Party Services
We use trusted third-party services to operate our store and fulfill orders. These include courier partners such as Leopards Courier, TCS, and PostEx.
These third-party providers only use your information as necessary to perform their services, such as order delivery and logistics.
Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, or misuse.
However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.
Customer Rights
You have the right to:
• Access your personal data
• Request corrections to your data
• Request deletion of your personal information
To request any of these, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Information
If you have any questions about this Privacy Policy, you can contact us:
📧 Email: support.zenvy@gmail.com
📞 WhatsApp: +92 336 7046049